Confido Digital Clinic

The Digital Clinic is a convenient solution when you need quick assistance for your health concerns. Doctors provide answers to your questions through phone calls, online chats and video consultations.
We are available for you even at the weekend and on public holidays.

Whether you have symptoms of a cold, allergic reactions, a sick child or skin problems or need a prescription renewal, you can chat with a Digital Clinic doctor without prior booking and get a solution to your health worries.

Medical help 7 days a week no matter where you are.

Open every day from 09:00-21:00
Waiting time up to 15 minutes
Consultation price €20
Prescription renewal €10

Start a consultation

The Digital Clinic doctor can help with the following health concerns:

Acute illness (cold, respiratory and ear-nose-throat problems)
Allergy symptoms
Extension of prescriptions. Prescriptions for sedatives, hypnotics, and narcotic painkillers are not extended at Digital Clinic.
Issuing certificate of incapacity for work
Skin or eye problems
Digestive disorders or urinary problems
Acute or persistent pain
Sexual health
Previously diagnosed chronic diseases
Mental health concerns
If you are unsure whether you need to consult a specialist or don’t know which doctor can address your concerns

How to use the Digital Clinic?

Enter the Digital Clinic through Confido’s website on your mobile phone or computer. There is no need to download a separate application to use the Digital Clinic.
Authenticate yourself using an ID card, Mobile ID or Smart ID.
Select the reason for your consultation and fill in the questionnaire to help us find a faster solution to your health concern.
Pay for the consultation using online banking, credit card or Confido Health Solution.
You will then be redirected to the digital consultation room, where the doctor will respond within 15 minutes. For health concerns that arise outside working hours, you can book an appointment for the next morning.

Accepted payment methods and health insurance providers:

Pay for the consultation via online banking or credit card

When booking an appointment online, you can pay for the service immediately via online banking or credit card payment.

Confido Health Solution

Confido Health Solution clients are reimbursed for Digital Clinic consultations. Please familiarise yourself with the deductible and insurance limits on the Health Solution self-service portal. To book a Digital Clinic consultation, log in and select Health Solution as the payment method.

Voluntary health insurance

This service may be reimbursed based on employer-provided health insurance. Please contact your insurance provider and review the terms and conditions.

If the Digital Clinic services are reimbursable, you can use the consultation invoice received at the email address you provided to file a claim.